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Nov 2023

Stephanie Makowski

Jul 2023

Mark Vickers

Nov 2022

Tim Gerrish

Caroline Buckner

Taylor Hodges

Aug 2021

Mario Paluzzi

Jan 2021

Missi Shelton

As Vice President of Customer Service for National Accounts, Missi Shelton leads Reliance Partners’ customer service division focused on the agency’s largest fleet accounts. Shelton joined Reliance Partners’ Customer Service team in 2016, bringing with her more than 17 years of insurance experience. Prior to Reliance, Missi spent the majority of her career in sales and customer service in the commercial insurance industry. She enjoys […]

Aug 2020

Jamie Cannon

Jamie spent several years in real estate and property management before transitioning to the insurance industry in 2010. One of her inspirations was the late Bob Stiles, the owner of a P&C agency in North Georgia and Chattanooga, TN. Jamie counts herself fortunate to have learned from someone so well respected within the insurance community. She’s always had a bird’s eye view of the transportation […]

Emily Wilkerson

Emily pursued a career as a financial analyst after graduating from Freed-Hardeman University with her bachelor’s degree in accounting and a Master of Business Administration. She joined Reliance Partners in 2016, bringing experience in the manufacturing and transportation industries. As vice president of finance, Emily is a leader on the operations team and manages our finance department. Hometown: Winchester, TN Longest Road Trip: From Chattanooga, […]

Stephen Copeland

Stephen began his insurance career shortly after graduating from the University of Georgia with a degree in economics. He’s a certified Transportation Risk Specialist (TRS), and brings more than 25 years of industry experience in sales, marketing and independent agency management. As vice president of customer service, Stephen plays a large role on our operations team and leads Reliance’s service and claims department. Stephen, who […]

John Seidl

A veteran of the U.S. Army, John has more than 20 years of experience in the industry — working for the Wisconsin State Patrol, the Federal Motor Carrier Safety Administration (FMCSA) and the Federal Aviation Administration (FAA). He joined Reliance Partners in 2018, where he found the perfect fit of family atmosphere, open work concept and a dedication to customers. He says he prides himself […]

Ashley Hammonds

Ashley marks a decade with Reliance Partners in 2020, having been here almost since our founding. After graduating from Auburn University with a degree in finance, Ashley built experience in the industry operating a long-haul trucking company with a focus on refrigerated foods. He now serves as senior vice president of sales, where he manages a division of the Small Fleet Program. Ashley lives in […]

Jason Coleman

Jason says he was drawn to Reliance Partners because of the people who work here — and that’s what keeps him here. Since 2012, he’s served as executive vice president of sales. Jason earned his bachelor of science degree at the University of Tennessee, Knoxville. He approaches his job by thinking of the value he and his coworkers can offer to customers through their work. “Through […]

Brandon Richards

Brandon joined the U.S. Army at 17, serving for six years in Virginia, Kentucky, Bosnia and Texas, where he now lives in Austin with his wife. Brandon oversees fleet sales efforts at Reliance Partners and manages our office in Austin. He brings more than 21 years of industry experience in the commercial transportation space. He and his wife are fitness enthusiasts who are active in […]

Laura Ann Howell

Laura Ann, who goes by L.A., came to Reliance Partners to be part of a startup journey. She loves the fast pace, and works to build productive and positive teamwork that translates into positive client experiences. L.A. is a graduate of the University of Georgia, earning a B.B.A. in risk management and insurance and a B.A. in Spanish. She also served as the risk manager […]

Thom Albrecht

Thom joined Reliance Partners in 2020, bringing 32 years of experience in transportation consulting, equity consulting, and mergers and acquisitions. He’s a graduate of the University of Central Missouri and was a Chartered Financial Analyst from 1993-2017. Thom was attracted to Reliance Partners because of the opportunity to join an energetic, innovative growth company while staying connected to the trucking and logistics industries. Hometown: Godfrey, […]

Ronald Ramsey

A veteran of the U.S. Marine Corps., Ronald brings more than 20 years of experience with asset-based companies and third-party logistics providers. He oversees sales and marketing operations at Reliance Partners, which he joined in 2017. Before Reliance, he served as executive vice president at Access America Transport from 2007-2014, and continued after its merger with Coyote Logistics. Ronald earned a degree in business management […]

Chad Eichelberger

Chad worked in freight brokerage at Access America Transport for a decade, serving as its president until its merger with Coyote Logistics in 2014. He continued as president of the combined entity before joining Reliance Partners a year later to work with his friend and Reliance Partners CEO Andrew Ladebauche. Chad is a graduate of the University of Tennessee where he earned a bachelor’s degree […]

Andrew Ladebauche

Andrew grew up around the transportation industry, earning an appreciation for its culture, challenges and hard work required to succeed. He earned his bachelor’s degree in finance from the University of Tennessee, Chattanooga. After starting his career in the insurance industry, he realized the value a company could bring to the trucking and freight brokerage business by specializing in their needs. That idea became Reliance […]